The investigative unit is the department that investigates Major Unusual Incidents (MUIs). MUIs are incidents that did or could affect the health and safety of the individuals served. Some types of MUIs are: alleged physical abuse, alleged neglect, unscheduled hospitalizations, etc.
Please see DODD’s Handbook "Understanding the MUI/UI Reporting System (PDF)".
To report any abuse or neglect, you can contact Help Network 24 hours a day at 330-747-2696.
Also, for tips on safety, please see health and welfare alerts. These alerts provide data, additional resources, and guidance on what can be done to avoid or minimize risk.
Megan Monstwil, ISU Supervisor
Phone: 330-799-9035Fax: 330-797-3053Email: mmonstwil@mahoningcountyoh.gov
Kerry Heitzenrater, Executive Assistant ISU
Phone: 330-797-2831Fax: 330-797-3053Email: Kheitzenrater@mahoningcountyoh.gov
Christina Moore, Intake Investigative Agent
Phone: 330-799-2474Fax: 330-797-3053Email: cmoore@mahoningcountyoh.gov
Cody Bauer, Investigative Agent
Phone: 330-799-9033Fax: 330-797-3053Email: cody.bauer@mahoningcountyoh.gov
Karen Gallagher, Investigative Agent
Phone: 330-799-8150Fax: 330-797-3053Email: Kgallagher@mahoningcountyoh.gov
Phillip Hines, Investigative Agent
Phone: 330-799-3196Fax: 330-797-3053Email: phillip.hines@mahoningcountyoh.gov