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Investigative Services

The investigative unit is the department that investigates Major Unusual Incidents (MUIs). MUIs are incidents that did or could affect the health and safety of the individuals served. Some types of MUIs are: alleged physical abuse, alleged neglect, unscheduled hospitalizations, etc.

Please see DODD’s Handbook "Understanding the MUI/UI Reporting System (PDF)".

To report any abuse or neglect, you can contact Help Network 24 hours a day at 330-747-2696.

Also, for tips on safety, please see health and welfare alerts. These alerts provide data, additional resources, and guidance on what can be done to avoid or minimize risk.

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Contact us with any questions or concerns

Megan Monstwil, ISU Supervisor

Phone: 330-799-9035
Fax: 330-797-3053
Email: mmonstwil@​

Luanne Knox, Executive Assistant ISU

Phone: 330-797-2831
Fax: 330-797-3053

Ryan Wiley, Investigative Agent

Phone: 234-367-9841
Fax: 330-797-3053
Email: ryan.wiley@​

Cody Bauer, Investigative Agent

Phone: 330-799-9033
Fax: 330-797-3053
Email: cody.bauer@​

Danny Campbell, Investigative Agent

Phone: 330-885-2101
Fax: 330-797-3053
Email: danny.campbell@​

Sheena Luce, Investigative Agent

Phone: 330-397.2068
Fax: 330-797-3053
Email: sheena.luce@​